Shipping & Delivery

At Elena’s Nature Collection we take your right to privacy very seriously. Please read on for more details about our privacy policy.

Privacy & Security

Elena’s Nature Collection Ltd is registered to collect and process data under the UK Data Protection Act 1998. We will deal with any personal information that you provide to us when you use our Site in accordance with the provisions of UK data protection laws.

what information do we collect about you when you browse our site and how do we use that information?
When you browse the Site, we may automatically collect information about you such as the type of internet browser you use or the website from which you linked to our site. You cannot be identified from this information and we only use it in establishing the effective service of our site.

Returns & Replacements

Please contact us using the details below to process any returns or replacements.

contact information

For any enquiries please contact our us:

Elena’s Nature Collection
Woodmans Farm
East Sussex
TN19 7DN

Customer line: +44 (0)1435 882092
Pharmacy line: +44 (0)1435 884090

Payment & Pricing

We accept all major credit cards and Paypal payments through Paypal’s secure online payment gateway.


The content (content being images, text, sound and video files, programs and scripts) of this website is copyright © Elena’s Nature Collection Ltd. All rights expressly reserved. You agree to abide by all copyright notices and restrictions attached to the content and not to remove or alter any such notice or restriction.

Terms of Use

Please read this section carefully as it contains the legal terms and conditions that you agree to when you use our site.

Purpose of our site

The purpose of this site is to provide you with information about the business of Elena’s Nature Collection Limited, our products, the campaigns that we support and the activities we undertake.

Availability of our site

We have taken every care in the preparation of our site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.

Information on the site

The information on the site has been included in good faith for general information purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy and completeness.

Product and service availability

Reference to any product or service on the site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries.

Ownership of materials on the site

Elena’s Nature Collection Ltd is, unless otherwise stated, the owner of all copyright and database rights in the site and its contents. You may not publish, distribute, extract, re-utilize, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use license set out in our copyright notice or as permitted by the Copyright Design and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country.

Trade marks

All brand, product and service names used in this Site are the trade marks, trade names or service marks of Elena’s Nature Collection Ltd unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks without prior written permission of Elena’s Nature Collection Ltd or the owner of such trade marks, trade names or service marks.

External links

We may provide links to other web-sites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Disclaimer of warranties and liability

To the fullest extent permitted by law all warranties (express or implied) in respect of our site and the content of and your use of the same are excluded.

Amendment of terms

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on this site.

Applicable law

These Terms are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the English Courts.


If you have any comments or questions about our Site please contact us by email at or by telephone on +44 (0)1435 882092.